dktk1 Privacy Policy
Protecting your personal information is our highest priority. This policy transparently describes how dktk1 collects, uses, and stores your information.
Last updated: January 2026. If this privacy policy changes, we will publish the update on this page and notify registered users by email.
1. Introduction and Scope
dktk1 (referred to hereinafter as "we", "us", or "the platform") operates an online casino and sports betting platform for users in Bangladesh. This privacy policy ("policy") applies to our website dktk1.cam and all services connected to it. When you use our platform, create an account, or use any of our services, you agree to the terms of this policy.
We believe you should have full control over your personal information. That is why we maintain the highest level of transparency about how we collect and process data. Please read this policy carefully so you know what information we collect and why.
Who This Policy Applies To
- Anyone visiting the dktk1.cam website
- Registered members and active players
- Anyone who contacts us via live chat or email
- Anyone participating in our promotional activities
Our Core Commitments
- Your information is never sold to third parties
- Your information is kept secure through SSL encryption
- Only the information that is necessary is collected
- Your right to have your information deleted is preserved
2. Information We Collect
dktk1 collects only the information needed to provide our services, ensure security, and meet legal obligations. The different types of information we collect are described below.
2.1 Identity Information
Information collected from you when you register an account:
- Full name
- Date of birth (for age verification)
- Valid email address
- Username and password
- National ID or passport details (for KYC verification)
2.2 Financial Information
Information required to process deposits and withdrawals:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Deposit and withdrawal method details
- Payment verification information for fraud prevention
2.3 Technical Information
Information automatically collected when you visit the website:
- IP address
- Browser type and version
- Device type and operating system
- Website visit times and session data
- Cookies and local storage data
2.4 Gaming Activity Information
Collected to improve your gaming experience and ensure responsible gaming:
- Play history and betting details
- Bonus and promotional offer usage
- Session duration and activity type
- Responsible gaming limit settings
2.5 Communication Information
Information provided when contacting us:
- Live chat conversation records
- Email content and attachments
- Complaint and review details
- Responses given in surveys or feedback
3. Purpose of Using Your Information
We use your personal information only for the following legitimate purposes. Your information is never used for any unauthorised purpose.
3.1 Account Management and Service Delivery
Your identity information is used to create, verify, and manage your account. This includes confirming your age (21+), completing the KYC (Know Your Customer) process, and processing financial transactions. This information is also used to improve service quality and provide you with a personalised experience.
3.2 Security and Fraud Prevention
We operate advanced security measures to keep your account and financial information safe. This includes detecting unusual transaction activity, preventing money laundering (AML) and fraud, and identifying prohibited activities such as creating multiple accounts. Technical information, especially IP addresses, is particularly important for this purpose.
3.3 Meeting Legal Obligations
We are required to comply with applicable laws and regulations. This includes submitting reports to regulatory bodies, assisting with financial investigations, and responding to court orders or legitimate requests from law enforcement agencies. Any such disclosure of information is always limited to the legal framework that applies.
3.4 Ensuring Responsible Gaming
By monitoring your gaming behaviour we can identify signs of problematic gambling and provide the necessary support. This information is used to enforce the limits you have set yourself and to properly manage responsible gaming tools.
3.5 Communication and Customer Support
Your contact information is used to send important account notifications, transaction confirmations, security alerts, and promotional offers. You can opt out of promotional communications at any time.
4. Cookies and Tracking Technologies
dktk1 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to keep your login session active, store security tokens, and remember your preferred language and settings. These cookies cannot be disabled because the website does not work properly without them.
Functionality Cookies
These cookies remember your preferences and provide a personalised experience. They are used to save the game section you last visited, your display preferences, and other settings.
Analytics Cookies
We collect anonymous analytics data to analyse website usage and improve service quality. This data is used to understand which pages are visited most and where users encounter problems.
Managing Cookies
You can control cookies by changing your browser settings. Please note that disabling essential cookies may disrupt some important website features and you may not be able to log in to your account.
5. Sharing and Disclosure of Information
dktk1 does not sell your personal information to any third party. Information may be shared only when necessary and only in the limited circumstances described below.
5.1 Service Provider Partners
We work with certain technology partners to operate our services. Information may be shared with these partners for payment processing, security verification, and technical support. However, these partners are bound by strict confidentiality agreements and may not use the information for any purpose other than the one for which it was provided.
5.2 Legal Requirements
We may be required to disclose information based on a valid court order, a government investigation, or a request from a law enforcement agency. Any such disclosure is always consistent with applicable law and limited to the minimum information required.
5.3 Company Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new operating party. In such circumstances we will notify you in advance and ensure that the protections in this privacy policy continue to apply.
6. Data Security Measures
We use industry-leading security measures to keep your personal and financial information safe.
SSL Encryption
All information transmitted to our website is protected by 256-bit SSL encryption. This means your personal and financial information cannot be accessed by unauthorised parties.
Firewall Protection
Our servers are protected by advanced firewall systems. 24/7 security monitoring is in place to detect and prevent unauthorised access attempts.
Secure Payments
All financial transactions are processed through secure and encrypted channels. Transactions via bKash, Nagad, Rocket, and Upay are completely secure.
Access Controls
Your information can only be accessed by authorised staff and only when required for their work. All staff receive privacy training and are bound by strict confidentiality agreements.
7. Your Rights and Choices
dktk1 believes you should have full control over your personal information. Your privacy rights are described below.
7.1 Right to Access Your Information
You can request a copy of the information we hold about you at any time. This request can be made by email and we will respond within a reasonable time.
7.2 Right to Correct Your Information
If your information is incorrect or incomplete, you can request that it be corrected or updated. Some information can also be changed directly in the profile section of your account.
7.3 Right to Delete Your Information
In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations, the need to keep financial records, or ongoing disputes.
7.4 Right to Object to Processing
You have the right to object to marketing communications and profiling. You can unsubscribe from promotional emails at any time or contact us directly.
7.5 How to Exercise Your Rights
To exercise any of the rights listed above, contact us by email at: [email protected]. After verifying your identity we will respond to your request within a reasonable time. In some cases we may need to ask for additional information to process your request.
8. Data Retention Periods
We retain your information only for as long as necessary. The retention periods for different types of information are as follows.
Active Account Information
Account information, transaction history, and KYC details are retained for as long as your account is active and for the legally required period after the account is closed.
Financial Transaction Records
Under financial regulatory rules, transaction records generally need to be retained for an extended period. This period depends on the applicable laws and regulations.
Marketing and Communications Information
Your information remains on the marketing list until you unsubscribe. After three years of inactivity it is automatically removed from the list.
9. Protection of Minors
Collection of Minors' Information Is Prohibited
dktk1 is an adults-only platform and is intended solely for persons aged 21 or older. We do not knowingly collect personal information from any minor. Age is verified at registration and identity is confirmed during the KYC process.
If you believe a minor's information has been collected by mistake, please contact [email protected]. We will delete such information immediately and close the associated account.
10. Policy Changes and Updates
Notice of Changes
We may update this privacy policy from time to time. For any significant changes we will:
- Publish the revised policy on this page and note the date it was updated
- We will notify registered users by email about any changes
- We will display a notification on the platform after login
If you continue using the platform after any changes, you will be considered to have agreed to the revised policy. Therefore, it is recommended that you review this page regularly.
11. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team is ready to answer all your questions.
Privacy Contact
For any privacy-related requests, requests to view your information, or requests to delete your information, please contact us at the address below.
Response Time
We take all privacy-related requests seriously. Immediate assistance is available via live chat. Complex requests sent by email, such as requests for a copy of your data or deletion of your data, are processed within a reasonable time after review. Additional information may be required to verify your identity.